We stay with you after launch
Shipping is the beginning, not the end. We offer ongoing support, monitoring, and continuous improvement to keep your product growing reliably.
Get a Support PlanBeyond the launch
We treat post-launch as seriously as we treat the build, because your users depend on it.
24/7 Monitoring
Round-the-clock infrastructure monitoring with automated alerts and rapid incident response.
Performance Optimization
Continuous profiling and optimization to keep your product fast and cost-efficient as you scale.
Team Training
Tailored workshops, documentation, and knowledge transfer to enable your internal team.
Technical Documentation
Clear, comprehensive docs for your systems, APIs, and processes maintained over time.
Support plans for every stage
All plans are custom-priced based on your stack complexity and support needs.
Essential
For products that need basic maintenance and monitoring.
- Business hours support (M–F)
- Monthly performance report
- Bug fixes (up to 5/month)
- Uptime monitoring
- Monthly check-in call
Growth
For scaling products with active user bases.
- Extended hours support (M–Sa)
- Weekly performance reports
- Unlimited bug fixes
- 24/7 uptime monitoring
- Bi-weekly strategy calls
- Feature iteration support
- Dedicated Slack channel
Enterprise
For mission-critical systems demanding SLA guarantees.
- 24/7 dedicated support
- Custom SLA agreement
- Unlimited bug fixes
- Dedicated engineer on-call
- Weekly strategy calls
- Full roadmap partnership
- Security patching & audits
Let's keep your product running great
Tell us about your product and we'll recommend the right support plan for your needs.
Get a Support Plan